Contact Us

If you have a question about our reviews, a concern about one of the casinos we cover, or simply want to understand how American Casino works, this page explains how to reach us and what happens next. We're an independent comparison site, not a casino operator — we cannot manage accounts, process payments or resolve disputes on behalf of any platform listed here.

What We Can Help With

Before getting in touch, it helps to know where we can and cannot add value. Here's a quick guide:

• Editorial questions — queries about how we research and rate casinos, or why a particular site is ranked where it is
• Corrections and updates — if you believe information on a page is out of date or inaccurate, we want to know
• Partnership enquiries — if you represent a licensed US-facing online casino and want to discuss being reviewed
• Responsible gambling concerns — we can point you toward the right support services, though for urgent help please go directly to the resources on our responsible gambling page
• General feedback — if something on cmisst.org isn't working or could be clearer, we're glad to hear it

For account-level issues — withdrawals held up, bonuses not credited, login problems — you will need to contact the casino's own support team directly. We have no access to player accounts on any platform.

How to Reach Us

Use the contact form below to send your message. Include as much detail as you can: the page or casino in question, what you expected to find and what you actually found. The more specific you are, the faster we can respond.

We aim to reply to all messages within two to three business days. During busy periods it may take a little longer. We read every message, but we are not able to guarantee a personal response to every general enquiry.

About the Casinos We Review

Every site listed on American Casino has been researched and verified against a set of fixed criteria before it appears in our rankings. That includes checking for valid licensing, reviewing bonus terms, examining the payment options available to US players and assessing the range of games on offer. Our editorial positions are independent — commercial relationships do not determine rank order.

The top-rated casinos in our current rankings include Raging Bull, Slots of Vegas and Ignition. Each carries a welcome offer with specific terms attached — wagering requirements, eligible games and time limits vary by site. We outline those conditions alongside each offer rather than in small print elsewhere, because they materially affect the value of any bonus.

If you've landed here because you want to know more about how we assess payout rates, game fairness or withdrawal speeds, our about us page covers our review methodology in full.

A Note on Responsible Gambling

If gambling has stopped being enjoyable, or if you're concerned about your own play or someone else's, please don't wait to reach out to a support service. The National Council on Problem Gambling helpline is available 24 hours a day, seven days a week on 1-800-522-4700. Online chat support is available at ncpgambling.org.

You can also read about setting deposit limits, self-exclusion programmes and other tools that licensed US casinos are required to offer on our responsible gambling page. These tools are available before you need them — using them early is always the right call.

State-level resources are also available. If you are in New Jersey, Pennsylvania, Michigan or another regulated state, your state's gaming control board operates its own helpline and self-exclusion registry. A simple search for your state's gaming authority will point you to the right place.

Legal and Compliance Matters

American Casino is a comparison and information platform. We do not hold a gambling licence and do not accept bets. All legal and compliance queries specific to a licensed casino should be directed to that operator or, where appropriate, to the relevant state gaming authority. Our terms and conditions set out the scope of what this site does and does not do.

Visitors should be aware that online casino gambling in the United States is regulated at the state level. Legal real-money play is currently available in a limited number of states. Players must be physically located within a licensed state to play legally, and must meet the minimum gambling age — typically 21 for casino-style games. If you are unsure whether online casino play is legal where you are, check with your state's gaming control board before registering anywhere.

We appreciate you taking the time to get in touch. Whether it's a quick correction or a longer conversation about how we work, we'll do our best to be useful.